Using filters when searching for a topic or request will speed up your access to information. You don't have to use these filters only during a search; with the save filter feature, you can save your filters and avoid having to set them again for each search. Your saved filters will be automatically stored in the system.

Alongside its detailed filtering options, Nildesk enhances support services by offering the save filter feature. With Nildesk's digital support software, you can save searches made using filters such as priority, domain, current status, tags, departments, and platform. You can easily view your saved searches from the “Menu” section, eliminating the need to reapply filters each time. You can also edit or delete your saved searches with a single click from the same screen.

Customer requests must be answered as quickly as possible regardless of their status. Therefore, businesses are expected to use a professional support software and benefit from all its features. As one of these options, the save filter feature offers the following advantages:

You can quickly find the topic or request you’re looking for. You don't need to reapply filters every time. Your efficiency increases as you use your time effectively. Filters remain saved in the system until deleted and can be customized as needed.