To gain a competitive edge in the food industry, having a presence in the digital world has become essential. Food businesses that support their operations with technology have started to increase efficiency and grow their sales volume. We work to help you establish closer and more efficient relationships with your customers, accelerate your workflows, and improve your request resolution processes with cutting-edge add-ons. At Nildesk, we offer digital support solutions tailored for our clients in the food industry.

To help you better understand your customers’ needs, meet expectations, and increase your operational efficiency, here are the digital support solutions we offer at Nildesk: During peak demand periods in the food industry, you can automatically assign incoming requests using the Support Request Distribution System. Use the Work Start and End Feature to monitor workflow organization, and manage personnel effectively with the Working Hours Definition add-on. If you manage multiple brands in the food sector, you can access all your brands from a single panel using the Multi-Brand Management feature. Speed up your request resolution process with the Nildesk Mobile App, allowing you to review requests anytime, from any location. Instantly find the requests you're looking for using the Detailed Request Filtering add-on, and accelerate future actions with the Save Filter options.